DigitalTCO Training
Getting the most out of DigitalTCO starts with understanding its core functionality and completing the recommended training resources. This guide outlines the steps to help you master the platform efficiently.
1. Complete the Onboarding Sidebar
The onboarding sidebar, located on the right-hand side of your dashboard, is your first step to mastering DigitalTCO. This interactive guide walks you through the platform step by step, providing hands-on experience with the system.
Why it’s important:
- Introduces key features.
- Helps you understand the foundational workflows.
- Provides the quickest way to get started.
2. Explore the Knowledge Centre
Once you’ve completed the onboarding sidebar, head over to the Knowledge Centre on the left-hand side. Within the Knowledge Vault, you’ll find a collection of short, focused videos.
What’s inside:
- Around 20 minutes of video content, which can be watched at 2x speed to condense the time to just 10 minutes.
- Clear explanations of how DigitalTCO works.
- Practical demonstrations of key features.
3. Leverage the Support Chat
For any immediate queries, the Support Chat in the bottom right-hand corner is your go-to tool. It offers:
- Answers to common questions.
- Assistance from the support team if needed.
Tip: Don’t hesitate to ask detailed questions—our support team is here to help!
4. Attend DigitalTCO Power Hours
We run regular DigitalTCO Power Hours, live sessions where you can:
- Learn advanced tips and tricks.
- Get answers to your specific questions in real time.
- Network with other DigitalTCO users.
Keep an eye on your email or the platform for announcements about upcoming sessions.
5. Understand the Key Concept
The core concept of DigitalTCO is that it is a note updater, not a note writer. This means:
- It updates a baseline template rather than creating new notes from scratch.
- It doesn’t perform addition or subtraction from templates—it refines them to reflect your inputs.
By completing the onboarding sidebar and exploring the Knowledge Vault, you’ll gain a solid understanding of this principle.
Summary of Resources:
- Onboarding Sidebar: Start here for step-by-step guidance.
- Knowledge Centre: Short videos to deepen your understanding.
- Support Chat: Quick answers to your questions.
- Power Hours: Interactive learning sessions.
Remember: Grasping the concept of template updates is key to unlocking DigitalTCO’s full potential. If you have specific questions, feel free to reach out to our support team at any time.
By following these steps, you’ll be well-equipped to use DigitalTCO effectively and save time in your day-to-day note-taking tasks.