What to Do if Your DigitalTCO Note Isn’t Correct

Sometimes, you may feel that the note generated by DigitalTCO isn’t quite right—perhaps it’s long-winded, unclear, or simply not what you expected. Don’t worry! Issues like this are rare, and there’s always an easy fix. Here’s how to handle these situations effectively.

Why Does This Happen?

In about 1% of cases, the AI might generate something that seems incorrect or nonsensical. This can happen due to:

Ambiguities in the transcript.
Variations in how the AI interprets certain phrases.
Technical hiccups during processing.

The good news is that the solution is simple and quick.

Steps to Fix an Incorrect Note

Re-Process the Note
- Click the paper airplane button to resend the transcript to the AI.
- This re-processing often resolves the issue and generates a better note.
Access the Transcript
- You can find the original transcript in the Notes List.
- Copy and paste the transcript into the AI again to create a new version of the note.
Generate Multiple Versions
- If needed, you can create as many variations of the note as you like. Each iteration may bring you closer to the ideal phrasing.

Why the Transcript is Key

The transcript is the foundation of your note. As long as you have the transcript:

You’re not tied to the first version of the note.
You can always refine it by re-submitting it to the AI.

This flexibility ensures you’re never stuck with a note you don’t like.

Key Takeaways

Rare Issues: In less than 1% of cases, the AI may generate a note that feels off.
Simple Solution: Re-send the note or copy-paste the transcript to create a new version.
Transcript First: The transcript is what matters most—use it to refine your notes as needed.

If you encounter persistent issues or need help, feel free to reach out to our support team. We’re here to assist and ensure your experience with DigitalTCO is seamless!