How to Delete Audio Recordings in DigitalTCO

Audio recordings in DigitalTCO are an integral part of a patient's record and are typically retained for compliance and documentation purposes. However, we understand that there may be instances where you want to delete them. As data processors, we provide the option to delete recordings while implementing safeguards to prevent accidental deletions.

Steps to Delete an Audio Recording

Go to the Notes List
- Navigate to the Notes List where all your recordings are stored.
Click the Bin Icon
- Locate the audio recording you want to delete and click the bin (trash can) icon.
Read the Prompt
- A prompt will appear warning you that it is not advisable to delete audio recordings, as they form part of the patient’s record. This is an important reminder to avoid accidental deletions.
Attempt Deletion Again
- If you’re certain you want to proceed:
  - Close the initial warning prompt.
  - Click the bin icon a second time.
- On the second attempt, the system will allow the deletion to proceed.

Important Considerations

Patient Records: Audio recordings are part of a patient’s record and should generally be retained for legal and compliance purposes.
Double Confirmation: The double-click process ensures that audio recordings are not deleted accidentally.
Your Responsibility: While we provide tools for data management, it’s your responsibility to assess whether deleting an audio recording is appropriate in your specific case.

Key Takeaways

Safeguards in Place: The system requires a double confirmation to delete audio recordings, minimizing accidental deletions.
Patient Compliance: Deleting recordings is generally not advisable, as they form part of a patient’s legal record.
You’re in Control: If you choose to delete, DigitalTCO will honor your decision after confirming it twice.

If you have further questions or need assistance, our support team is always available to help.