Resolving the "Dental Observations and Notes Stuck on Loading" Issue

If you are experiencing an issue where the Dental Observations and Notes or Transcript is stuck on loading, the primary cause is likely related to the web browser you are using. Here’s how to resolve it:

  1. Browser Compatibility:
    • This issue commonly occurs when using Safari.

    • For optimal performance and functionality, we recommend switching to Google Chrome.

      Steps to Fix the Issue:

    • Download and install Google Chrome if you don’t already have it on your device.
    • Open Google Chrome and log in to the platform.
    • Navigate to the Dental Observations and Notes section to ensure it loads properly.

Using Google Chrome ensures compatibility with our platform’s features and will provide a smoother experience. If the issue persists after switching browsers, please don’t hesitate to contact our support team for further assistance.

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