Is DigitalTCO Down or Not Working?

If you're experiencing issues with DigitalTCO and wondering whether the service is down, here’s how you can quickly check the status and resolve any concerns.

Check the Service Status

1. Visit our Service Status Page:
   • https://digitaltco1.statuspage.io/
   • This page provides real-time updates about the status of DigitalTCO services.
2. In-App Navigation:
   • Go to the Knowledge Centre in the navigation bar on the left-hand side.
   • Click on Service Status to see updates and any reported issues.

What to Do If the Service Is Down

• If the service is temporarily down, rest assured our team is working to resolve the issue as quickly as possible.
• You can monitor the status page for updates on the situation.

If DigitalTCO Is Working but You’re Still Having Issues

1. Log Out and Back In:
   • Refresh your browser, log out, and log back into your account.
2. Check Your Internet Connection:
   • Ensure you have a stable internet connection, as DigitalTCO requires one to function.
3. Contact Support:
   • If the service status shows no issues and you’re still having trouble, reach out to us via:
     • Email: help@digitaltco.co.uk
     • Support Chat: Available in the bottom right-hand corner of the platform.

Key Takeaways

• Use the Service Status Page for real-time updates.
• Check the Knowledge Centre > Service Status for in-app status updates.
• If there are no reported outages, troubleshoot by logging out and back in or contacting support.

We’re here to help, so don’t hesitate to reach out if you need further assistance!