What to Do If DigitalTCO Says "AI Is on a Coffee Break" or "AI Is Unavailable"

If you see a message saying "AI is on a coffee break", "AI is unavailable", or if DigitalTCO appears to be down, follow these troubleshooting steps to get it working again.

Step 1: Check the Service Status

1. Navigate to the Learn Section in the bottom-left sidebar.
2. Click Service Status to check if the AI is live and running.
3. If the status page shows that DigitalTCO is down, rest assured that our team is working on it.

Alternatively, visit the real-time status page here:

🔗 https://digitaltco1.statuspage.io/

Step 2: Refresh Your Session

If the service is live but you’re still experiencing issues, try the following:

✅ Log out of DigitalTCO

✅ Close and reopen your browser

✅ Log back in

This resolves most issues caused by recent updates or temporary connection problems.

Step 3: Clear Your Browser Cache

If logging out and back in doesn’t fix the issue, clearing your browser cache can help.

🛠 How to Clear Your Cache:

1. Open Google Chrome, Firefox, Edge, or Safari.
2. Search Google for "how to clear browser cache in [your browser]" (e.g., "how to clear cache in Chrome").
3. Follow the step-by-step instructions provided.

After clearing your cache, restart your browser and log back into DigitalTCO.

Final Steps

• If DigitalTCO is still not working after trying the steps above, reach out to help@digitaltco.co.uk or use the support chat inside the platform.
• Our team will assist you in diagnosing any ongoing issues.

Key Takeaways

✅ Check Service Status in the Learn Section or at https://digitaltco1.statuspage.io/.

✅ Log out, close your browser, and log back in to refresh your session.

✅ Clear your browser cache if needed (Google "how to clear cache in [browser name]").

✅ If the issue persists, contact help@digitaltco.co.uk for further assistance.

Following these steps should quickly restore access to DigitalTCO! 🚀