What to Do If DigitalTCO Is Slow or Taking Too Long

DigitalTCO uses the best AI available to ensure highly accurate and efficient note-taking. Because of the complexity of processing, notes may take a few moments to generate. However, you don’t have to wait idly—here’s how to keep working efficiently while your notes process.

How to Keep Working While Notes Load

1️⃣ Use the "Open New Note" Button

• When the loading bar appears, look for a flashing pink button that says "Open New Note."
• Click this button to open a new tab and continue making notes while the current one processes.

2️⃣ Your Notes Are Always Saved

• DigitalTCO automatically saves all notes in the Notes List (left-hand sidebar).
• This means you don’t need to sit and wait—your work is secure and accessible anytime.

3️⃣ Process the Note & Move On

• Click "Open New Note", see your next patient, and return later to copy & paste the note.
• By the time you come back, the note should be ready for a quick copy-paste job from the Notes List into your patient records.

4️⃣ Generate Letters While Waiting

• Inside the Notes List, you can also generate letters while waiting for the note to finish processing.
• This allows you to stay productive rather than waiting for the AI to complete the note.

Key Takeaways

✅ AI processing takes time because we use the highest-quality AI available.

✅ Use "Open New Note" to continue working without waiting.

✅ Your notes are auto-saved in the Notes List—no need to worry about losing progress.

✅ Generate letters while notes are processing for maximum efficiency.

By following these steps, you can keep your workflow smooth and uninterrupted. If you have further concerns, feel free to reach out via help@digitaltco.co.uk or the support chat. 🚀